01
LEGAL / FIRST EDITION
TERMS &
CONDITIONS.
Last updated 20 August 202602
CANCELLATIONS
An order can be cancelled while its status is Processing. Once a fulfilment label is created, use the Returns & Refunds service in your account and we will guide the next available option.03
DELIVERY & TRACKING
We use tracked delivery for every dispatched order. When an order is marked Delivered, the tracking record and an invoice reference remain available from Orders & Tracking.04
RETURNS & REFUNDS
Unused, complete objects may be requested for return within 14 days of delivery. Returned pieces are assessed once received. If approved, a refund is issued to the original method according to the selected payment provider’s processing time.05